Popular Services
(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.
Reducing the storage impact of Moodle course by compressing or removing data.
Issues with overall Moodle responsiveness, or system-wide problems.
(Faculty & Staff only) Need help but not sure sure where to ask? Use this...
Inquiries about real-time user support: in-person, web conferencing, or phone.
Need to work from home, or having a problem using VPN? Use this service to submit your request.
Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.
Request a duplication of all course shells within an existing category.
Request for multiple CRNs to be set up to use one Moodle shell
If you're having trouble with your VCC-issued cell phone, use this service.
Non-technical inquiries about eLearning: design methodologies, best practices for online teaching, or developing program-wide strategies.
Need software or need a change to existing software, click here.
Request a new computer, cell phone, printer, keyboard/mouse or any other piece of physical equipment here.
Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.
Please use this only if your issue does not match the previously-provided categories.
Supporting the integration of outside web services with a Moodle course (e.g. Blackboard Ally, Pearson MyLab)
Need changes to an existing Sharepoint Site? Select this service to submit your request.
Need to add or remove someone from your departmental Sharepoint Site? Select this service to submit your request.